Retailers: Leading the Customer Experience
From the leadership needed to set the standards, to the feet on the ground needed to deliver those standards, Kennedy will dig deep into all the moving pieces that make a world-class sales culture thrive. From the economic downturn to the systems needed to keep the culture engaged, he will walk us through the "every job is my job when it comes to sales" mentality needed from all members of the team in order for success to occur. Unity in leadership...consistency in service.
January 09, 2013
MNLA Member Price:$29.00
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